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At Plymouth Bouncy Castles, we are proud of the service we provide and the hassle free, value for money, fun we offer when hiring and using our equipment. For every private booking we ask customers for their feedback. We do this at the time of delivery and collect the feedback form, a simple tick box questionnaire, at the end of the hire when we collect the equipment. This helps us to deliver a quality service to you and gives us a focus on what we are doing well and what we need to improve on. All comments below are taken from a selection of completed questionnaires and are genuine. A copy of each completed questionnaire is kept at our office and can be produced on request. All feedback is received without any pressure and only asked to complete if the customer has the time.

Dear Steve, Thank you so much for providing the bouncy castle on our wedding day in April. My step-daughter 'M' was beside herself with excitement when she saw it being inflated in the morning. It entertained all the children and a number of the adults! I even managed to get on it myself, difficult in a big white dress, but great fun and brilliant photos. Thanks once again, the set up etc was excellent. Warm wishes, L and D Wedding April 2011 - 18x19ft Adult friendly Traditional Party Bouncy Castle. Wedding
Very easy, happy with everything, will use again 8x9 Traditional Castle - Feb 2011 - Birthday Party Birthday Party
Loved all of it. Service & equipment excellent. The kids & adults loved it. Large castle & Sumo package - Feb 2011 Birthday Party
The kids loved it. Bouncy Castle, Ball Pool & Slide package - Feb 2011 Party
Excellent value for money & quality service Ball pools - March 2011 Party
Like the convienience of indoor use 17x15ft Activity Party castle with slide - March 2011 Indoor Party
Could leave business cards to keep as handouts... Parents asking who you were and for the telephone number 2 Part obstacle course - March 2011 Birthday Party
Punctual... A1 service. Can't wait for the next reason to hire some good value fun!! 14x12ft traditional party castle - April 2011 Birthday Party
Excellent service! 2 Part obstacle course - April 2011 Indoor Birthday Party
Safety asspect good, Good price / helpful Junior Sumo & Bish Bash castle - April 2011 Organised Fun Day
...Very happy with the service & the boys loved the castle...I would definatley have a bouncy castle at any event with children present!! 14x12ft traditional party castle - April 2011 Party
Very friendly & pleaseant service. Nice people to deal with. Bungee Run & Sumo wrestling - April 2011 Work place fun day
Fun, Fun, Fun 14x12ft Traditional Party Bouncy Castle - May 2011 Party
Liked the Friendly Staff Bungee Run & Sumo Wrestling - May 2011 Fundraiser
Liked everything about the service... Very Helpful, Friendly & Efficient... 8x9ft Traditional Bouncy Castle & Ball Pool - May 2011 Birthday Party
Great size Totally entertained the kids 17x15ft Activity Party castle with slide - June 2011 Party
Kids had a great time 13x10ft Low Turret party castle - June 201 Party
All the kids loved it 14x12ft Traditional Party Bouncy Castle - June 2011 Party
Good communication & punctual. Nice & Pleasant 17x15ft Activity Party castle with slide - July 2011 Party
Totallywould recommend you to family & friends. Really like everything with the company and how happy & helpful your service was towards my family. 18x15ft Large adult friendly bouncy castle - July 2011 Family party
We had lots of fun... staff were friendly & helpful, easy to book and was perfect for our day even though it was raining! 19x18ft Large traditional adult friendly party bouncy castle - July 2011 Work place family day
The castles were great, clean and great designs (unisex)... I will be booking again for my kids parties in the future. Large bouncy castle ball pool & 17x15ft Activity Party castle with slide - July 2011 Party
The service was excellent and the kids loved the castle - who needs party games! he he 13x10ft Traditional Low Turret Bouncy Castle - August 2011 Private party
Great service, punctual & helpful 17x15ft Activity Party castle with slide - August 2011 Private party
Very easy to book, website good, would recommend. Thank you Inflatable Slide - September 2011 Birthday party
This is the second time of use... Freindly rep. Easy to book Bungee Run & Sumo Wrestling - September 2011 Rugby club fun day
Value for money, equipment good 16x12ft Party castle with slide - September 2011 Party
Very good party thank you for letting us use your equipment 17x15ft Activity Party castle with slide - October 2011 Birthday party
Best party my daughters had as they entertained themselves 16x12ft Party castle with slide - October 2011 Birthday party
Very friendly, reliable service. Excellent quality equipment 19x18ft Large traditional adult friendly party bouncy castle - October 2011 Birthday party
Hi Steve, I just wanted to say thank you for lending us the childrens soft play for our Midday Memory Mile. We raised an estimated £8000 from the day, which is amazing, and we could not have done it with out the generosity of people like yourself. So thank you, and hopefully see you again soon. Many thanks, ML Events Assistant www.stlukes-hospice.org.uk/events.aspx Soft play selection - October 2011 Public event